Training
Millennium provides Custom Training Programs that offer a variety of flexible training options for your institution and departmental end user groups.
On-site Training
Listen and Learn! Interactive training designed for you!
Overview
The Millennium training model includes a variety of options to keep your end users engaged and up-to-speed. Regular training means you’ll be able to keep on top of the latest features and functionality and ensure that your user groups have the tips, tricks and inherent time-saving functionality that FAST products are known for.
The e-training model includes web-based documentation and a wide selection of video tutorials for intuitive and on-demand access. Custom onsite training packages are also available for all levels of end users in your organization. Onsite training provides an interactive and hands-on way for your user base to learn.
Training Program
The Millennium Training Program includes a variety of integrated and customizable training options to keep your user groups up to speed and using the products as efficiently as possible. The key to success is making sure that your end users feel supported and know how and where to find the help they need to get answers to their questions. We provide you with a number of options and training delivery models to offer support for every budget and every style of learning.
The delivery models include:
- Custom onsite training programs for all user groups
- Integrated online Help Files
- Online and on-demand video libraries
Built-in Help Files
Read and Learn! Find a topic on-demand or download for later!
Online Training Videos
Watch and Learn! Get up to speed in under 5 minutes!
On-Site Training
Millennium provides Custom Training Programs that offer a variety of flexible training options for your institution and departmental end user groups.
Onsite training is our most popular option and it provides the most value to our clients. With customized programs that are delivered in a classroom or computer lab, end users get the benefit of a hands-on and interactive learning experience. Best of all, the courses are designed to use your own institutional data, providing the most true-to-live experience for consistency and data integrity. Courses are flexible and can be tailored to any and every level of end user group, skill, experience level and schedule!
Sample of popular training courses
- Annual Refresher Kit
- Administration Training
- Training for Deans and Faculty
- Budget Development and Forecasting
- Training for Financial and Business Analysts
- Query, Page and Data Entry Page Builder
- Dynamic Selection Reporting
- Pinned Reports and the Dashboard
…and so much more!
Our training programs are informative, highly valuable and yep, even fun! We train your on-campus user groups, your dedicated Admin teams, and we offer train-the-trainer delivery models, which is our most popular, designed to supplement your own internal training programs when you need a hand keeping on top of all the great new features and getting new employees up to speed.
Our training programs help ease transition and minimize stress for your whole team.
Online Videos
The training videos include the free “How Do I?” video library, conveniently organized into curated playlists and available for all end users, right on the FAST home page. Millennium also offers subscription-based training videos, for each FAST application. These videos are module-specific and offer detailed video tutorials for all levels of end user. We also include the general and administrative content and the videos are available on-demand and organized by playlist.
Online Help Files
Each FAST application includes a detailed series of fully integrated online Help Files. The Help Files are available in a responsive, HTML5 format for consistency and ease of use across any device and can be downloaded or printed for convenient offline access. The Help Files are available for each point release and ensure that your user groups are always up-to-speed on the latest new features and functionality!
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Want more Info?
Contact us for more information on Training, Support and additional FAST information.
Email-based submissions are typically reviewed between 7:00am–10:00 pm (PST). To create a ticket, just email customersupport@mcsl.com
Our Help Desk hours are from 8:00am–5:00pm (PST). Call toll-free: 1-888-598-6275.
Get in touch!
250.385.7302
questions@mcsl.com